Frequently Asked Questions

General Questions

What is Channel One News?

Channel One News is a digital content provider focused on encouraging kids to be informed, digitally-savvy global citizens. We offer a daily news program and supplementary educational resources, aligned to Common Core State Standards (CCSS), to help students, teachers and parents interpret the news of the day and spark important, real world conversations.

Our Peabody and Telly award-winning, daily news program is broadcast to more than 5 million young people in upper elementary schools, middle schools and high schools across the country. Channel One News is also available in a new, sponsorship-free forms. Find out how to subscribe here.

How can I watch the show?

Visit the website when your class is ready to watch each day. We encourage educators to make use of the show and materials in a way that works for them – that means our website works on tablets and on your smartphone too.

What are the benefits of watching the show?

Channel One News is a daily source of non-fiction video that provide students a window into what’s happening around the world. Research has shown that students who regularly watch our show feel more knowledgeable on all topics queried when compared to non-Channel One students. The most significant differences in confidence are seen in current and international events and American politics.

How can I use the show in my class?

In addition to our award-winning daily current events programming, we also offer supplementary materials to help you expand and deepen each day’s learning experience. Subscribe to our teacher newsletter and receive a timely preview of upcoming content in your inbox, along with daily discussion prompts, assessment questions and a complete show transcript. On Fridays we add a weekly news quiz to the newsletter. You can always access these resources on the educator’s page.

After watching the show, use our discussion prompts to support student recall, connections and analysis. Follow up with our assessment and vocabulary activities.

We also invite you to share transcript copies with your class. ESL instructors, in particular, report that our transcripts offer meaningful scaffolding for their students. Our transcripts can also be effective as a daily, nonfiction reading exercise to inform a writing assignment.

Finally, our standards-aligned, interactive learning activities (coming soon!) integrate English Language Arts with content area learning, guided by the daily news content. These student-centered activities come with teachers’ notes and standards correlations for easy classroom implementation.

Can I use Channel One in a flipped classroom environment?

Yes. The flipped classroom relies largely on technology for content distribution and shifts the role of the teacher from “master of content” to “facilitator of the learning process.” Channel One supports self-paced learning. Students can use Channel One on their own time, and in collaboration with one another, using a variety of devices.

Channel One news programming, which students can view on their own, can be a springboard to in depth classroom discussions on a large variety of topics.

What are your curriculum materials?

We produce a transcript of our show, daily discussion prompts, assessment and vocabulary exercises, and a weekly quiz. You can find them all here. We also offer standards-aligned, interactive learning activities and assessment tools which are available through our subscription product.

How can I get my student/class/school on the show?

We love hearing from schools around the country that watch our show and there are lots of ways to get involved. You can upload a video shout out, share a piece of artwork, comment on a Your Turn question or other article on the site and even contribute a student-produced news package.

Where do I send a comment or question?

Please use this form for most inquiries – using the form will help us get your message to the right person more quickly. You can also email us at webmaster@channelone.com, but it might take us a little longer to get back to you.

Who are your sponsors?

We’re glad you asked. You can find more information about our sponsors here.

Is Channel One available on a tablet?

Yes. Our website is designed to work on tablets.

How many news videos does Channel One have in its library?

Channel One has been broadcasting for 23 years, but we don’t have ALL of those videos on our site. At the launch of our new site (June 2013), our video library goes back to August of 2011 and we’re adding more every day.

How can I subscribe to Channel One?

We’d be happy to help you get the show in your school. Visit this page for more information about how to make it happen.

How can parents see the daily show?

You can watch the show on the site, right here.

Did Anderson Cooper start out at Channel One News?

Yes! Throughout its nearly two decades of broadcasting excellence, Channel One has served as a training ground for America’s next generation of journalists. A number of well-known broadcast journalists honed their craft and launched careers as Channel One News correspondents. You can read more about them right here.

Technical Questions

How do I access ChannelOne.com?

Our site takes advantage of cutting-edge technologies. In order to access everything, you’ll need to make sure you’ve got the latest browser – we recommend Firefox 3 and up or IE 6 and up and the latest version of Flash. Once you’ve got those two things, you’ll be set.

Following are answers to some common technical issues:

I can’t see videos.

First, make sure you have Flash 9.0.115.0 or higher. You can identify your Flash version by right-clicking a Flash feature, such as the video player or a game. If you are on a Mac, press your control key while mouse clicking the Flash item.

Next, make sure you have a broadband connection to the Internet. The video player won’t work with dial-up. If you have Flash 9.0.115.0 or higher and a broadband connection, then you might have found a system bug. You can report it using our contact form.

Video plays, but not very well…

If you’re on an older computer, you may notice more buffering delays. Also, your broadband connection may not connect at maximum speed depending on what time of day you access the player. Note: We strongly encourage users to upgrade to Flash 10 in order to prevent frequent buffering of the media. Flash 8 and 9 players will still work, but you may experience more buffer pauses as a result. To upgrade your player, click here.

Video isn’t working anymore. I can’t see anything!

Some school districts create filters on their firewalls to prevent users on the network from accessing streaming media. This can be a content consideration or an effort to curb use of bandwidth. Contact your district or school IT specialist to see if there is such a block in place and request they unblock these domains:

  • ooyala.com
  • quantserve.com
  • tremormedia.com
  • edgesuite.net
  • edgefcs.net
  • visiblemeasures.com
  • player.ooyala.com
  • ak.c.ooyala.com
  • sas.ooyala.com
  • l.player.ooyala.com
  • pubads.g.doubleclick.net

(We know, it’s a lot.)

I have broadband, IE8 and Flash 10. Video still isn’t playing well…

This could be a case of low bandwidth or slow computer-processor speed. The speed and bandwidth needed by your computer in order to view the videos without frequent stopping, or buffering, is high. We recommend you shut down any excess applications, like Outlook or Word, before viewing video.

Additionally, you may wish to consider upgrading your service. Many basic broadband connection providers offer slower download speeds. This will affect how quickly the stream downloads to your computer. Furthermore, if you are on a large shared network, such as that of a school, you may experience issues related to bandwidth congestion during heavy Internet-traffic hours.

What connection speed does ChannelOne.com recommend?

For your connection speed, you need at least 500kbps download speed. 600kbps is better. In addition, the faster your computer processor, the better. We recommend Pentium 3 or faster and G4 or faster for Mac users.

Still stumped?

If your question still isn’t answered, please contact us.