Lots of services are moving to a ‘virtual’ or online models, but is the airport — with all of the complications, changes and security issues — the place to do it?
For one French airport, the answer is “Oui!” Actual gate agents were the model for the 2D version, which appear on a person-sized sheet of plexi-glass at boarding gates, and share the information about a given flight with passengers, much like the flat-screen monitors at gates do now. For the airport, it’s a way to makes things a little more interesting and they’ve said kids are especially interested in the technology. At the airport, however, where safety is such a concern, we think maybe a human touch is a good one.
We want to know what you think. Do you want your “Bon Voyage” this Spring Break to be a virtual one? Vote now!