Channel One News will no longer be producing a daily news program.
For support email/phone number, please use this:
General Customer Service Inquiries Phone: 800.225.5425 Email: k12inquiries@hmhco.com
All Channel One equipment was donated to your school on Dec. 31, 2012. This included any digital headend units, television sets, mounts, carts and satellite dishes. Because you own the equipment, you can continue to use the equipment or feel free to donate, dispose and/or recycle any of it as you may decide. Please make sure that any disposal or recycling of any equipment are handled in an environmentally responsible manner in compliance with all local laws.
Channel One works with a service provider Keystone (sometimes known as GlobeCast). You can contact Keystone at 800-251-4039 to inquire about removal of the equipment in your area. Whether you engage Keystone or another third-party service provider, please make sure all disposal or recycling of equipment is handled in an environmentally responsible manner in compliance with all local laws.
Keystone, or your chosen provider, can provide you with a cost proposal. HMH is not responsible for any costs of removal or disposal. We recommend that you provide an inventory of all equipment you want removed and advise your provider about the specifics of any installations (e.g., wall mounts) to obtain a more accurate cost estimate or quote.