Premium subscription customers who purchased Channel One News through their school or district, should contact
For support email/phone number, please use this:
General Customer Service Inquiries
Channel One News will no longer be producing a daily news program.
However, current customers who purchased a premium subscription will continue to have access to the Channel One video library for the remaining length of their subscription purchase.
The library includes more than 4,000 video segments (many with standards aligned associated curriculum) and 2,000+ transcripts of prior Channel One News newscasts and is searchable by grade, subject, topic and skills and strategies, as well as by keyword. The associated curriculum materials include a transcript the segment, discussion prompts, assessment questions, vocabulary exercises and a media literacy activity.
Click here for access: Channel One News Curriculum and Video Library.
If you are a premium subscriber, log in at www.channelone.com/curriculum. Each school is assigned a unique user name and password. If you do not have that information, please check with your Channel One Administrator.
If your password has been changed, you will need to make sure that all users at your school have the updated information.
Since the video library contains a wide array of topics from prior Channel One newscasts and can be searched by content area, grade and keywords, teachers find multimedia content and multimodal instructional routines that are perfect for creating customized lesson plans.
The video library is also a great resource to share with students to provide age-appropriate research.
Please check with your Channel One Administrator or call the Channel One customer service team at 844-283-0284, or email us at firstname.lastname@example.org.
What should I do if I am having issues viewing Channel One News, using the associated curriculum or accessing the video library.
If you are having any issues viewing Channel One News, using the associated curriculum or accessing the Video Library on your computer try the following:
When completed, exit/quit your browser window and re-open your browser.
Try to load Channel One News again.
Additional issues to consider:
If you are using appropriate bandwidth and a fast enough processor, please contact your IT Administrator to make sure there isn’t an issue with your school’s network. If you are still unable to view videos, please give us a call – we’re happy to help!